Refund policy

Return & Refund Policy

At INHOME, we are committed to providing high-quality products and a seamless shopping experience. If you encounter any issues with your purchase, our support team will work with you to find an appropriate resolution.

Eligibility for Returns

Return requests are evaluated on a case-by-case basis. To be eligible for a return, products must:

Be unused and in their original condition.
Include all original packaging, accessories, and documentation.
Not show signs of misuse, damage, or alteration after delivery.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us promptly with clear photographs and a description of the issue. Upon verification, we may offer a replacement, store credit, or refund, as appropriate.

Refund Process

Approved refunds will be processed through the original payment method whenever possible. Processing times may vary depending on the payment provider and financial institution.

Non-Refundable Situations

Refunds or returns may not be approved in the following circumstances:

Products that have been used, modified, or damaged after delivery.
Requests lacking sufficient proof of the reported issue.
Products returned without prior authorization from our support team.

Right to Refuse Returns

INHOME reserves the right to refuse any return or refund request that does not meet the conditions outlined in this policy.

Policy Updates

We may update this Return & Refund Policy from time to time to reflect changes in our business practices or legal requirements. The latest version will always be available on our website.